Charlton School

Pastoral Support and Communication

We wish for Charlton students to be seen both in school and by the wider community as mature, confident young people who wear the uniform with pride, who are responsible citizens, with a thirst for learning. We are looking for the students to engage fully in the vast amount of opportunities available to them, to enrich their experience and inspire them to find activities they will continue to engage with for life.

Students are guided via our strong pastoral system, with experienced staff who support their learning. All students have Form Tutors who serve as academic mentors to track their progress. Heads of Year and Pastoral Managers offer further support, as required, accessing the services of external agencies and family support. At Charlton, the School’s working document on school expectations is ‘Charlton Expects’. This gives students clear guidance about learning and preparing for learning.

At Charlton, our ethos is built upon our three core values:


  • Respect
  • Responsibility
  • Resilience

Communication with families is key to our success. We hold year group consultation meetings which allow parents to speak to individual subject teachers. Reports are issued once a year and contain tracking grids to enable students to see their curriculum targets and the levels they should be working towards. Our on-line Parent Portal system allows parents to view daily how their child is progressing.

Please see contact details for your child’s pastoral manager below:

Meet the Pastoral Team

Outside Agencies 

At Charlton School we feel that each child deserves the best support available to them, we have strong connections with outside agencies within the Shropshire area which have proven beneficial to our young people, adjacent to this are some of the providers we use.

Please see link below and information related to the services that shout can offer to help support our young people:

If you’re experiencing a personal crisis, are unable to cope and need support, text Shout to 85258.

We can help with urgent issues such as:

·       Suicidal thoughts

·       Abuse or assault

·       Self-harm

·       Bullying

·       Relationship challenges

We will always try to respond to texters as quickly as possible, however our responses will be longer at times of high demand. We will always respond to high risk texters as a priority. If you are at imminent risk call 999 and if you need another form of support, please review other support agencies here: